SERVPRO of Northeast Minneapolis Employee Photos

Cory Bates

Cory, the owner of our 11 franchises, has been with SERVPRO for 21 years. He began his professional career in the United States Navy aboard the aircraft carrier USS Kitty Hawk (CV-63), operating throughout the Pacific and Indian Oceans and completing two tours in the Arabian Gulf. As an Aircraft Director on the ship’s flight deck, Cory was responsible for the safe and efficient launch and recovery of aircraft, managing the movement of people and equipment, and ensuring their combined safety.

After his honorable discharge, Cory returned home to study East Asian Language and Culture at the University of Kansas. He then embarked on a career in property restoration. Drawing from his training and experience in the high-stakes environment of an aircraft carrier’s flight deck, Cory has successfully built his business and managed complex projects. He takes pride in his team and their achievements, as the company has grown to become one of the largest and most respected operators in the SERVPRO system.

“Our goal has never been to be the biggest, but it has always been to be the very best,” Cory says. He is grateful that SERVPRO has given him the opportunity to engage with the community through various charities and local outreach programs, including Ronald McDonald House, Big Brothers Big Sisters KC, Kids TLC, Variety KC, and the Maranatha Family Worship Center.

Mike Hogan

Mike Hogan is our General Manager and part owner of SERVPRO® Team Bates/Hogan. 

What he enjoys most about his job is building relationships with his co-workers and watching them reach their full potential. In his free time he likes to be outdoors with his wife and children.

Alec Demgen

General Manager Alec is a charter member of SERVPRO of Northeast Minneapolis and SERVPRO of Downtown Minneapolis locations. He is our operations manager. We hired Alec as a restoration supervisor, and he has worked his way up in the company managing commercial and residential projects for water, fire, mold, content, biohazard and general cleaning. He now oversees production and business development for our Minneapolis franchises. Alec lives in South Minneapolis with his fiancée.

Kolbie Jacoby

Kolbie is our Director of Sales and Marketing and has been a dedicated member of the SERVPRO team since 2017, combining her passion for helping people with her expertise in restoring buildings and preventing business interruptions. With a background in hospitality management and a degree from Kansas State University, she brings a unique perspective to her role. Before joining SERVPRO, Kolbie spent five years as an event coordinator, where she developed a strong sense of empathy for her clients' needs. Starting as a Business Development Representative, she quickly advanced to Commercial Account Manager, and in 2022, she was promoted to Director of Sales and Marketing. Now, she leads a team of 10 across four markets—Kansas, Missouri, Minnesota, and Oklahoma—driving growth and scalability for the company. Outside of work, Kolbie is a proud wife to her husband John a financial advisor with Edward Jones and mom to their two year old daughter Collins.

Gustavo Amato

Project Manager

Gustavo is one of our Project Managers at SERVPRO of Northeast Minneapolis and SERVPRO of Downtown Minneapolis. Gustavo got his start in restoration on large storm projects and has over 5 years of. experience in water, fire and mold restoration.

Lucas Humblet

Restoration Supervisor

Lucas is a Restoration Supervisor for SERVPRO of Northeast Minneapolis and SERVPRO of Downtown
Minneapolis. Lucas has been with us since November of 2021 and is always quick to respond to an after-hours call. Lucas is a farmer in his spare time and loves the outdoors.

Dominic Christensen

Project Manager

Dominic is one of our project managers. He has a degree in Medical Lab Technology and has been in the restoration field for nearly 10 years. He is IICRC certified in water, fire, mold, odor and carpet cleaning. He is also RSA certified in crime scene and trauma clean up. When he’s not working you will find him with his wife and two daughters or pursuing one of his many nerdy hobbies.

Mariah Wilson

Office Administrator

Mariah is our office administrator at SERVPRO of Northeast Minneapolis and SERVPRO of Downtown Minneapolis. Mariah has been with us since 2021 and is the glue that holds it all together. She enjoys spending time with her family and doing summer activities. 

Jon Merten

Restoration Supervisor

Jonathan is a restoration supervisor for SERVPRO® of Northeast Minneapolis & SERVPRO® of Downtown Minneapolis. Jon comes from a background in security management. Jon has two years of experience and is IICRC certified in fire, as well as having considerable experience running commercial and residential projects for fire and water.

Seth Menke

Restoration Supervisor

Seth is a restoration supervisor for SERVPRO of Northeast Minneapolis and SERVPRO of Downtown Minneapolis who has been with us since December 2020. Seth is experienced in residential and commercial water loss, mold, fire and content inventory/packing/cleaning. Seth is IICRC certified in water.

Ben Artman

Restoration Supervisor

Ben is a restoration supervisor with SERVPRO® of Northeast Minneapolis and SERVPRO® of Downtown Minneapolis. Ben is IICRC certified in water. Ben is also a musician and plays guitar in his free time.

Isaac Camarena

Production Technician

Isaac is a production technician with SERVPRO® of Northeast Minneapolis and SERVPRO® of Downtown Minneapolis. Originally from California, Isaac has over 20 years of experience in restoration, reconstruction and painting. Isaac is a jack of all trades and always brings a positive energy to the morning meetings.

Jose Reyes Lemus

Production Technician

Jose is a production technician with SERVPRO® of Northeast Minneapolis and SERVPRO® of Downtown Minneapolis. Jose comes from a landscaping background and has been with us since October 2022. Jose is experienced in commercial and residential water losses as well as mold.

Bill LaBarre

Warehouse Technician

Bill is our warehouse technician. He takes care of equipment and vehicle maintenance, content cleaning and keeping the place organized. Bill occasionally works in the field on a fire, bio or moving project, and is a genuinely fun personality around the warehouse and offices.